Frequently Asked Questions
Please hover through our frequently asked questions to find out about an answer to the question you may have.
Q1. What's a wood chipper for?
A.A wood chipper is a machine designed to disintegrate organic material, more specifically wood material; that is no longer in use and can be identified as debris or garbage.
Q2. How does a wood chipper work?
A.A wood chipper can be designed in different ways. Essentially, it has a mechanism -generally consist of rotating blades-that slices the wood in small particles. A wood chipper shredder does this but also, comes with impact hammer that will hit these “wood slices” until the size is good enough to go out through a size screen.
Q3. How many models does YARDBEAST offer?
A.We currently have two models to offer. The YARDBEAST 2030RX and the 2050RX. Specifications for both machines can be found on the website.
Q4. Do you offer wood chippers with Diesel engines?
A.We do not offer wood chippers with Diesel engine as part of our standard stock at this time. However, at your request, we can quote a custom work to fit a Diesel engine on one of our models. We currently have customer using our YARDBEAST’s with Diesel engines on them.
Q5. Are there optional size screens for the YARDBEAST?
A.We currently only offer our standard screen of 7/8” (22mm) holes. This has proven to be a well accepted size screen for our past customer. Nonetheless, if you should require a special screen; please contact us.
Q6. How many blades and flails does the YARDBEAST have?
A.The YARDBEAST works with two 180-deg apart blades. These blades are heat treated to Rockwell C50 hardness for superior durability and impact resistance.
Q7. How often do I need to replace the blades?
A.If correct use of the chipper is done. The blades shall be sharpened two to three times more before replacing them. Every resharpening should be done every 25 hrs. This will depend a lot on the type and dryness of the material to be chipped or shred.
Q8. Do you offer residential delivery?
A.Yes we do. We also provide our shipments with lift gate service.
Q9. Do you offer shipping to APO/FPO address?
A.Yes but there’s an extra fee subject to confirmation. Please contact us if you want to ship to an APO/FPO/DPO destination.
Q10. Can you ship Alaska, Hawaii or any of the protectorates?
A.In some of these places we can. Please contact us for more information at 305-396-3396 or drop us an email at sales@yardbeast.com
Q11. Can I pick up my recently bought wood chipper at your location?
A.Yes you can. Just make sure to contact in beforehand to have everything ready, and make the delivery to you as smoothly as possible.
Q12. What kind of warranty do you offer on your equipment?
A.All of our products are backed by a 2-year residential / 90-day commercial warranty. This warranty covers all defects on materials and craftsmanship. It does not cover wear and tear caused by the nature of use of our equipment. Please read our full warranty information.
Q13. If I want to return the unit; what do I need to do?
A.If you are not completely satisfied in the next 30 days from date of confirmed delivery by the shipping carrier; you may return the unit for refund. Before issuing a refund, we will inspect the unit against abuse or negligence of use. There is also a 20% restocking fee.
Q14. Is there any preventive maintenance that I need to perform on the YARDBEAST?
A.Yes. Please read Owner’s Manual or click into the Knowledge Base page for more information on how to give preventive maintenance on your unit.
Q15. Where is the YARDBEAST fabricated?
A.We manufacture the YARDBEAST in our own modern facilities in Central America. We have a full shop with CNC punch & Press, Powder Coating, Heat treatment oven, etc. All necessary equipment to make great quality parts. A great percentage of the cost value of our machines comes from U.S and Japan made parts.
Q16. Are the units bought on eBay covered by the same warranty terms as the ones bought on the website?
A.Yes. Our warranty is exactly the same. Our only factory authorized username to sell our products on eBay is ‘yiguer’.
Q17. How often do I have to change engines oil?
A.One of the most important & most asked questions. The engine oil has to be changed every 25 hours of use. Generally, we use Briggs & Stratton 4-cycle engines. These engines use SAE-30W oil. Remember that is due to the nature of the use of the wood chipper and its engine that will determine how often an oil change has to be performed.
Q18. What kind of oil do I have to put on the engine?
A.In general, SAE-30W oil. Only use fresh clean oil for changes.
Q19. Does the clutch needs any maintenance?
A.Contrary to popular way of doing things, the clutch DOES need maintenance. Please go the Knowledge Base page to find information in how to give your clutch maintenance, and that way to extend the life of the component.
Q20. Do the bearing units on the rotor need any maintenance?
A.Yes, please refer to Knowledge Base page to find information in how to give preventive maintenance to your bearings.
Q21. My chipper feels like it’s not chipping wood anymore. Makes loud noises and feels like its hitting the wood rather than cutting it. What is it?
A.Your blades probably need to be re-sharpened or replaced. After many uses, the edge of the blades start to dull, losing all cutting effect. Instead they start impacting the wood; when the blade becomes duller, the blade is exposed to more impact energy, thus creating excessive vibrations and forces on the machine. Although we recommend re-sharpening the blades every 25 hours of use, we highly advice to re-sharpening when you feel you think it’s about time to re-sharpen.
Q22. Can the YARDBEAST be imported into the European Union?
A.At this moment, we have not yet applied for CE certification. We can’t yet sell to the EU. We hope we can make our products available to our European customers very soon.
Q23. Can the YARDBEAST be imported into Canada?
A.Yes it can. Please contact us if you want to buy & ship a YARDBEAST to Canada.
Q24. Do you ship internationally?
A.Although we are unable to ship to Europe for the moment, we are able to ship mostly anywhere else. All shipments outbound U.S is sent from our facilities in Central America.
Q25. Do you have any distributor program?
A.Yes we have. Please contact us at sales@yardbeast.com or call us at 305-396-3396 if you want to know more information in how to be one of our family of distributors.
Q26. Do you offer any financing plans for buying a YARDBEAST?
A.Unfortunately at this time, we are unable to offer any financing plans for our products.
Q27. What forms of payment do you Accept?
A.We accept major credit cards, and of course, Paypal. We are also quite accustomed to receive Money orders or bank transfers. If you order through our website, you can use any credit card or PayPal. Please contact us if you want to use a different form of payment.
Q28. How does ordering in your website works?
A.Ordering is very smooth, fast and secure. We do NOT collect any of our customer’s info in our databases. All of our customer’s information is processed either in Paypal or Authorize.net (the most popular payment gateway in the Internet). This way your information is guaranteed to be safe, and makes the transaction quick. Please refer to our Knowledge Base page for more information.
Q29. Is your website secure to handle my financial information?
A.We do not store any of our customer’s information. All financial information (e.g: credit card information) is processed in our major payment processors; Paypal and Authorize.net
Q30. Once I ordered my YARDBEAST. When can I expect it to arrive?
A.Once you have placed an order with us, we ask for 2 business days to arrange shipping. After it ships, you should expect your unit to arrive between 5 to 7 business days.
Q31. Do I need to assemble the YARDBEAST once it arrives to me?
A.The YARDBEAST comes fully assembled except for the parts below (wheel shaft, rear support and feed & discharge chute that are dis-assembled for shipping purposes. Usually it will take no more than 1 hour to assemble the YARDBEAST.
